Legal documents
Privacy policy
Acquird collects and processes personal information solely to deliver its vehicle purchase support and negotiation service. This policy explains what is collected, why, for how long, with whom it is shared, and how to exercise your rights.
1. Information collected
Contact details (first name, last name, email, phone, city, province), language preference, vehicle search criteria, approximate budget, planned payment method, trade-in description, documents you upload to your portal, and the log of your communications with your negotiator. Acquird never collects your social insurance number, complete banking information or credit card data.
2. Purpose of processing
Information is used to open and manage your file, conduct the search and negotiation, communicate with you, process your payment and, if you explicitly consent, send you buying tips. Your contact information is never sold, under any circumstance.
3. Processors
Acquird uses a certified payment provider (card payment processing), a cloud host (data and document storage) and a transactional email service. These providers are bound by confidentiality commitments and use your information only to perform the requested service.
4. Retention period
File-related information is retained for seven years after the file is closed, in order to meet applicable tax and accounting obligations. Unconverted requests are deleted after twenty-four months of inactivity.
5. Your rights
You may request access to your information, its correction or deletion, or withdraw your consent at any time, in writing at info@acquird.ca. A response will be provided within thirty days. Acquird processes personal information in accordance with Law 25 (Quebec) and PIPEDA (federal).
6. Privacy officer
Acquird’s privacy officer can be reached at info@acquird.ca or at 1 888 555-0142.
Last updated: 2026-10-18